Produced annually, My InnerView's National Survey of Consumer and Workforce Satisfaction in Nursing Homes is based upon the nation’s largest private dataset of satisfaction metrics for the senior care profession. Examining trends in consumer and workforce satisfaction in our nation's skilled nursing facilities, the report:
- Defines key indicators of performance excellence
- Underscores correlations between consumer and workforce satisfaction, workforce commitment and stability and regulatory compliance and clinical outcomes
- Establishes national benchmarks for consumer and workforce satisfaction that can be used to set performance targets for the profession
- Defines what drives satisfaction in best-in-class organizations
- Presents satisfaction metrics that can be used to create greater accountability and transparency in value-based reimbursement systems to support consumer-driven healthcare choices
http://www.myinnerview.com/resource_center/national_report_abstract/
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